Terms & Conditions

Guiderr.ai Platform

Last Updated: 12 December 2025

These Terms & Conditions (“Terms”) govern your access to and use of Guiderr.ai, including its website, mobile applications, AI services, and related platforms (collectively, the “Services”).

By accessing or using Guiderr.ai, you agree to these Terms.

1. Platform Overview

Guiderr.ai is an AI-powered discovery, recommendation, and booking platform for travel and lifestyle services.

Guiderr.ai acts as a technology intermediary and does not own, operate, or directly control third-party travel services unless explicitly stated.

2. Eligibility

You must:

  • Be at least 18 years old
  • Have legal capacity to enter into binding agreements
  • Use the Services only for lawful purposes

3. User Accounts

  • You are responsible for maintaining account confidentiality
  • All activities under your account are your responsibility
  • Guiderr.ai may suspend or terminate accounts for violations

4. Bookings & Payments

  • Bookings are subject to availability and third-party terms
  • Prices, cancellation policies, and inclusions are determined by service providers
  • Payments are processed via secure third-party payment gateways
  • Guiderr.ai is not responsible for provider performance failures

5. AI Services Disclaimer

  • AI-generated recommendations are informational and assistive
  • They do not constitute guarantees, professional advice, or warranties
  • Users remain responsible for final booking decisions

6. User Obligations

You agree not to:

  • Misuse the platform
  • Submit false or misleading information
  • Attempt unauthorized access
  • Reverse engineer AI models or systems
  • Use the platform for unlawful or harmful purposes

7. Intellectual Property

All platform content, including:

  • Software
  • AI models
  • Branding
  • Designs
  • Text and media

are owned by or licensed to Guiderr.ai. Unauthorized use is prohibited.

8. Third-Party Services

Guiderr.ai may link to or integrate third-party services. We are not responsible for:

  • Their content
  • Their availability
  • Their policies or actions

9. Limitation of Liability

To the maximum extent permitted by law:

  • Guiderr.ai is not liable for indirect, incidental, or consequential damages
  • Total liability shall not exceed the amount paid by the user to Guiderr.ai in the last 12 months (if any)

10. Indemnification

You agree to indemnify and hold harmless Guiderr.ai from claims arising from:

  • Your misuse of the Services
  • Violation of these Terms
  • Infringement of third-party rights

11. Suspension & Termination

Guiderr.ai may suspend or terminate access:

  • For violations of these Terms
  • For legal or security reasons
  • Without prior notice where required by law

12. Governing Law & Jurisdiction

These Terms are governed by the laws of the United Arab Emirates.

Any disputes shall be subject to the exclusive jurisdiction of UAE courts, unless otherwise required by mandatory law.

13. Modifications

Guiderr.ai may update these Terms at any time. Continued use constitutes acceptance of updated Terms.

14. Contact Information

Guiderr.ai