Guiderr.ai

Welcome to Guiderr.ai (“Guiderr”, “we”, “us”, or “our”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you access or use our website, mobile applications, AI-powered services, and related platforms (collectively, the “Services”).

By using Guiderr.ai, you agree to the practices described in this Privacy Policy.

1. Who We Are

Guiderr.ai is an AI-powered travel and lifestyle platform that enables users to discover, compare, book, and manage travel-related services such as accommodations, rentals, experiences, transportation, and concierge-style assistance through artificial intelligence.

Guiderr operates as a technology platform and does not directly own or operate travel inventory unless explicitly stated.

2. Information We Collect

We collect information to provide, improve, personalize, and secure our Services.

2.1 Information You Provide Directly

Full name
Email address
Phone number
Account login credentials
Profile details and preferences
Booking and reservation information
Payment-related details (processed via secure third-party providers)
Communications with our support team
User-generated content (messages, reviews, feedback)

2.2 Information Collected Automatically

IP address
Device type, operating system, browser type
Location data (approximate or precise, with permission)
Usage data (pages viewed, actions taken, timestamps)
Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for legitimate business and operational purposes, including:

Creating and managing user accounts
Processing bookings, reservations, and payments
Delivering AI-powered recommendations and concierge services
Personalizing user experience and content
Communicating service updates, confirmations, and alerts
Providing customer support
Improving platform performance, security, and AI models
Preventing fraud, abuse, and unauthorized access
Complying with legal and regulatory obligations

4. AI & Automated Processing

Guiderr.ai uses artificial intelligence to:

Provide personalized travel suggestions
Answer user queries
Optimize search and recommendations
Assist with bookings and support

AI systems may process user inputs and historical interactions to generate responses. We do not sell personal data used in AI processing, and sensitive personal data is not used to train public or third-party AI models.

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

Enable core platform functionality
Analyze usage and performance
Improve personalization
Support marketing and analytics

You can manage or disable cookies via your browser settings. Some features may not function properly without cookies.

6. How We Share Your Information

We may share your data only when necessary and under strict controls:

6.1 With Service Providers

Hosting and infrastructure providers
Payment processors
Analytics and monitoring services
Customer support tools

6.3 Legal & Compliance

Comply with laws or legal processes
Enforce our terms
Protect rights, safety, or property

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, contact us at:

Guiderr.ai

📧 hi@guiderr.ai

🌐 https://www.guiderr.ai