Privacy Policy
Last Updated: 12 December 2025
Welcome to Guiderr.ai (“Guiderr”, “we”, “us”, or “our”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you access or use our website, mobile applications, AI-powered services, and related platforms (collectively, the “Services”).
By using Guiderr.ai, you agree to the practices described in this Privacy Policy.
1. Who We Are
Guiderr.ai is an AI-powered travel and lifestyle platform that enables users to discover, compare, book, and manage travel-related services such as accommodations, rentals, experiences, transportation, and concierge-style assistance through artificial intelligence.
Guiderr operates as a technology platform and does not directly own or operate travel inventory unless explicitly stated.
2. Information We Collect
We collect information to provide, improve, personalize, and secure our Services.
2.1 Information You Provide Directly
- Full name
- Email address
- Phone number
- Account login credentials
- Profile details and preferences
- Booking and reservation information
- Payment-related details (processed via secure third-party providers)
- Communications with our support team
- User-generated content (messages, reviews, feedback)
2.2 Information Collected Automatically
- IP address
- Device type, operating system, browser type
- Location data (approximate or precise, with permission)
- Usage data (pages viewed, actions taken, timestamps)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for legitimate business and operational purposes, including:
- Creating and managing user accounts
- Processing bookings, reservations, and payments
- Delivering AI-powered recommendations and concierge services
- Personalizing user experience and content
- Communicating service updates, confirmations, and alerts
- Providing customer support
- Improving platform performance, security, and AI models
- Preventing fraud, abuse, and unauthorized access
- Complying with legal and regulatory obligations
4. AI & Automated Processing
Guiderr.ai uses artificial intelligence to:
- Provide personalized travel suggestions
- Answer user queries
- Optimize search and recommendations
- Assist with bookings and support
AI systems may process user inputs and historical interactions to generate responses. We do not sell personal data used in AI processing, and sensitive personal data is not used to train public or third-party AI models.
5. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Enable core platform functionality
- Analyze usage and performance
- Improve personalization
- Support marketing and analytics
You can manage or disable cookies via your browser settings. Some features may not function properly without cookies.
6. How We Share Your Information
We may share your data only when necessary and under strict controls:
6.1 With Service Providers
- Hosting and infrastructure providers
- Payment processors
- Analytics and monitoring services
- Customer support tools
6.3 Legal & Compliance
- Comply with laws or legal processes
- Enforce our terms
- Protect rights, safety, or property
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your data, contact us at:
Guiderr.ai